
Terms & Conditions
Version 2.1 - 01/09/2024
Definitions
In these terms, the following terms are used with the meanings defined below, unless expressly stated otherwise:
Contractor:
21th Century Tea Company, repressented by Robert Schinkel
Client:
The individual, legal entity, or partnership that has entered into an agreement with Robert Schinkel.
Applicability
1.1 These general terms and conditions apply to every offer and agreement between Robert Schinkel
and the Client.
1.2 If any provision of these general terms and conditions is found to be void or is annulled, this does
not affect the validity of the remaining provisions. In such cases, the parties will replace the void
provision with a provision that aligns as closely as possible with the intent of the parties.
Agreements
2.1 All offers, in whatever form, are non-binding unless a deadline for acceptance is specified in the
offer. The Client remains bound by their order as long as Robert Schinkel has not rejected it.
2.2 Agreements are considered concluded:
a) after both parties sign a prepared agreement;
b) after written approval;
c) upon payment by the Client;
d) by the start of the services.
2.3 The prices on the website include VAT for private parties and exclude VAT for entities subject to VAT.
Travel costs may be applicable.
2.4 All price quotes are subject to change unless otherwise stated.
Obligations
3.1 Unless otherwise agreed in writing, the Client is responsible for obtaining any required third-party
permissions and/or permits.
3.2 The Client is responsible for the actions of any third parties they engage or invite to participate in
the assignment.
Execution
4.1 Robert Schinkel will execute the agreement to the best of his ability in accordance with the
standards of good craftsmanship.
4.2 To ensure proper execution, Robert Schinkel has the right to have certain tasks carried out by third
parties.
4.3 If requested, Robert Schinkel may provide employees with a valid Certificate of Good Conduct.
Complaints
5.1 Any complaints about the execution of the agreement by Robert Schinkel must be reported
immediately after discovery by the Client.
5.2 If the complaint is deemed valid by Robert Schinkel, the shortcomings will be rectified as soon as
possible. The Client remains obligated to pay the full amount.
5.3 If performing the tasks is no longer possible or useful, liability will be limited as outlined in Article 8 on
liability.
5.4 Robert Schinkel accepts no responsibility for shortcomings caused by or arising from the fault of the
Client or third parties, or from external causes.
5.5 If no timely complaints are made, the services and work are considered to have been properly
executed.
5.6 Complaints about invoices must also be submitted in writing within 8 days of the invoice date.
5.7 After the aforementioned periods, the Client is deemed to have approved the work or invoice.
Force Majeure
6.1 Circumstances beyond the control of Robert Schinkel, which are such that performance of the
agreement can no longer reasonably be required (such as, but not limited to, extreme weather,
revocation of one or more permits, national mourning, and pandemics), entitle him to dissolve the
assignment in whole or in part and/or suspend execution without any obligation to pay
compensation. In such cases, Robert Schinkel retains the right to compensation for costs incurred.
Cancellation
7.1 The Client may cancel the assignment in writing. The following costs will be due to Robert Schinkel
in case of cancellation:
a) 30% of the total contract amount if canceled between 6 and 3 months before the start date;
b) 50% if canceled between 3 and 1 months before the start date;
c) 100% if canceled within 1 month of the start date.
7.2 Cancellations refer to full or partial termination of the event.
7.3 The cancellation date is the day on which the notice is received by post or email.
Liability
8.1 Robert Schinkel is not liable for any damages suffered by the Client and/or their participants,
companions, or third parties unless the damage is a direct result of intent or gross negligence by
Robert Schinkel.
8.2 If liability is established for direct damages, it is limited to the agreed price of the assignment.
8.3 Robert Schinkel is not liable for indirect damages, including consequential and business damages.
8.4 Robert Schinkel is not responsible for loss or theft of property belonging to the Client, participants, or
companions at the event location.
Payment
9.1 The Client must provide security for payment upon request.
9.2 Unless otherwise agreed in writing, payment must be made within the term stated on the invoice.
9.3 If payment is not made within the agreed term, the Client will be in default and will owe statut
ory interest and collection costs of 15% of the principal sum.
9.4 If payment is not received on time, Robert Schinkel reserves the right to cancel the agreement. This
will be treated as a cancellation by the Client, to which Article 7 applies.
Miscellaneous
10.1 Participants must be at least 4 years old for Robert Schinkel’s programs.
10.2 A smoking ban is in effect in the workspace, and a sound level of up to 90 decibels is maintained.
Covid-19
11.1 As long as government measures due to COVID-19 apply Robert Schinkel will do everything
possible to ensure that the event complies with these set heath guidelines. However, the client
is responsible for the compliance of the participants. Robert Schinkel can never be held liable for
COVID 19 consequences incurred during the event.
11.2 The Client communicates in advance about the measures, which include all health rules
discussed.
11.3 Any fines resulting from non-compliance with health guidelines, as set by the government, will be
the responsibility of the client.
11.4 In the event that an assignment cannot proceed as a result of COVID 19, Robert Schinkel
recommend the following options:
a) The program will continue online
b) Cancellation of the booked order at the costs actually incurred at that time, with a
minimum of 25% cancellation fee.
11.5 If the client wishes to cancel the booked assignment, this should be done according to the
guidelines of article 7 in this Terms and Conditions overview.
Intellectual Property
12.1 Robert Schinkel holds all intellectual property rights to the materials and concepts developed for
the assignment.
12.2 The Client grants Robert Schinkel unconditional permission to use materials provided by the Client
a needed for the assignment.
12.3 Audio, photo, and video recordings of the assignment may not be used by Robert Schinkel for
external communication without prior written consent from the Client.
Applicable Law
13.1 All legal relationships between Robert Schinkel and the Client are governed by Dutch law. The court in the district where Robert Schinkel is located has exclusive jurisdiction over disputes.